Service and frequently asked questions
Ordering and quotes
Is there a minimum order?
No. You can order from 1 piece. The price per piece drops for larger quantities, which you will see in your quote.
Why are there no prices on the site?
The price depends on quantity, colour, print technique and the number of print colours. That is why you get a tailored quote, including print and shipping.
How quickly will I get a quote?
Within 24 hours on working days after your request. You receive it by email and can find it in My account.
Can I get a sample first?
Yes. Every product page has a Buy a sample button. You then order one blank piece, without a logo, at the price shown there. Shipping and handling of €10.95 per shipment is added. All amounts are excluding VAT. A sample with your own logo is available on request: mention it in your quote request.
Print and logo
How do I supply my logo?
Preferably as a vector file: AI, EPS, PDF or SVG. If you only have a PNG or JPG, send that along. We will see whether we can convert it.
How does the print proof work?
You receive a digital print proof per product showing position, size and colour. You approve it in My account. Production starts after that.
Can I have a name printed per piece?
On many products, yes. You supply a list of names and we process them per piece.
Which print technique suits my product?
Each product lists the standard technique and the maximum print area. If you are unsure, we will advise you in the quote.
Delivery and payment
What is the delivery time?
Everything is made to order, so the delivery time varies per product and print. The expected delivery time is stated in your quote. If you have a deadline, include it in your request.
Can I have it delivered to multiple addresses?
Yes. Mention it in your request and we will include it in the quote.
How do I pay?
Everything is invoiced. Payment in advance is standard. Payment on terms is possible by arrangement.
Print techniques
Sharp print in 1 to 5 colours. Suitable for drinkware, pens and tech.
Opaque, colourfast print on apparel, bags and umbrellas.
Premium and hard-wearing. For caps, beanies and clothing.
Permanent and subtle, in the material itself. For metal and wood.
Full colour all round the product. For bottles and cups.
Full colour sticker with a raised, glossy layer.
Artwork specifications
Send the best version you have, preferably a PNG or JPG at least 1000 pixels wide. We will see whether we can redraw the logo and let you know if that involves extra costs.
